ratCLOUD has demonstrated process maturity consistently, reflected in its coveted ISO 9001:2008 certification (View Quality Certificate) for 6 years in a row. ratCLOUD believes in acting as an extension of client’s support organization. This was achieved by conducting detailed orientation sessions on our methodology and processes to our workforce. This allows us to pursue our objective to maintain consistency and repeatability of the process even while following client processes. ratCLOUD is committed to deliver world-class Technical Support Services through continuous process improvement.
ratCLOUD's QMS comprises a managerial structure, specific responsibilities, activities, capabilities and resources that ensure our Support Services incorporate the desired quality into our solutions. All the elements of quality are built into each engagement through a joint decision process involving both the customer and ratCLOUD. The Quality Management System has the following broad-based activities:
Through Business Consulting practice, ratCLOUD Technologies enhances your Enterprise’s/Agency’s performance by -